北伐：力漲る三国志手ぬぐい・Tシャツ

For Overseas Customers 海外のお客様へ

About overseas shipment

We ship products overseas (except certain areas).
All the shipping and related fees are to be paid by customers. Additionally some countries charge custom fee. For more details, please contact your local customs.
For shipping, we usually use [ EMS(Express Mail Service) / International ePacket / International ePacket Light ] by Japan postal service. As for shipping fee, it depends on areas.
PayPal is available for payment methods.
The exchange of emails is in English, please.

Shipping method:	Limit of delivery weight	Compen- sation	Tracking service
EMS - Eepress Mail Service (Japan Post)	Up to 30 kg	○	○ Available for some countries.
International ePacket (Japan Post)	Up to 2 kg	○ up to 6,000yen
International ePacket Light (Japan Post)	Up to 2 kg	×

Flow from order to delivery of goods

Order confirmation email (automatic reply)

This email is "Automatic Reply Mail" delivered when customers order information arrives at this server.

Order email

Order email is the mail to be sent when confirming the order contents of the customer and the price of the item and the postage are confirmed.

Electronic settlement(PayPal)

We will send you a bill through PayPal's system. Please pay from the URL described on the invoice or PayPal.

Shipment email

Shipment email is a email to send to customers when shipping items. We will send you a tracking number of the item so we can check the delivery situation in some areas.

Contact information and business date

Email	infohokubatsu.com * We will reply to inquiries by e-mail within 2 business days (48 hours). * If correspondence to e-mail is possible, we will also reply on holidays.
Facebook	hokubatsu | Facebook * If you have any questions, please feel free to contact us.
Business date / Business time	Mon, Tue, Wed, Thu, Fri / 13:00-19:00
Holiday	Regular holiday (Sat, Sun, Japanese national holiday), Temporary closure (due to the event)

We are operating as above.

* On holidays, we will take a break from the reply of e-mail, but we will reply to you if we can accept it.
* The shipping work of the holiday will be closed.

How to enter forms (Enter customer information)

How to enter forms (Choice of shipping method)